Speaking Boost · B1 · Lesson 14 of 50
Speaking Boost B1 · Block 3: Work and Career

People don't leave jobs. They leave managers.

Bad bosses, too much work, colleagues who take credit for your ideas. Learn what research says about burnout, solve real office problems politely, and ask for a pay rise with confidence.

1

Warm-up

5 min
1.1

Work problems

Answer and give a real example for each one.

  1. What is the most annoying thing a colleague can do?
  2. Have you ever had a really bad boss? What was the problem?
  3. Is it easy for you to say no to extra work?
  4. What do you do when you feel stressed at work?
  5. Have you ever asked for a pay rise? How did it go?
  6. What makes a workplace pleasant?
2

Words and phrases

10 min
2.1

New words

For each word or phrase, think of a real work situation and say one sentence.

2.2

Which word?

Choose the word or phrase that fits.

  1. I have three projects and two new clients. My is crazy.
  2. The doctors here work 60 hours a week. They're totally .
  3. She does the work of a manager but gets an assistant's salary. She's .
  4. He checks every comma in my emails. He's such a .
  5. My colleague presented my report as his own. He my work.
  6. Everyone shouts and nobody trusts anyone. It's a .
  7. I'm working every Saturday.
  8. You can't do everything yourself. You need to .
2.3

Word partners

Choose the right word, then press Check answers.

  1. to ask for a pay
  2. to raise an
  3. to give
  4. to set
  5. to get on someone's
  6. to complain
    the noise
2.4

Useful phrases

Use each phrase to make a polite request or complaint at work.

  • I'm afraid there's a problem with...Боюся, є проблема з...I'm afraid there's a problem with the new schedule.
  • I was wondering if you could...Я хотів(-ла) запитати, чи не могли б ви...I was wondering if you could help me with the report.
  • Would you mind + -ing...?Ви не проти..., якщо...?Would you mind turning the music down?
  • Could you possibly...?Чи не могли б ви...?Could you possibly finish it by Friday?
  • I'm a bit concerned that...Мене трохи турбує, що...I'm a bit concerned that we won't meet the deadline.
  • I don't want to complain, but...Не хочу скаржитися, але...I don't want to complain, but this is the third time this week.
  • Would it be possible to...?Чи можна було б...?Would it be possible to work from home on Fridays?
  • I'd really appreciate it if...Я був(-ла) б дуже вдячний(-на), якби...I'd really appreciate it if you could give me more feedback.
3

Read and react

8 min
3.1

Bad bosses and burnout

Read the article. Hover over the dotted words for help.

People don't leave jobs. They leave managers.

There is a popular saying in business: "People don't leave companies, they leave managers." Research seems to support it. The American research company Gallup has studied millions of employees and found that the manager is the single biggest factor in how engaged and motivated a team feels.

What do bad managers do? They micromanage, take credit for their team's work, give feedback only when something goes wrong, and expect people to answer emails at midnight. Over time, this can lead to burnout.

In 2019 the World Health Organization officially recognised burnout as an "occupational phenomenon", a problem caused by work. It describes three signs: feeling exhausted, feeling negative or cynical about your job, and becoming less effective at work. Burnout is not the same as being tired after a busy week. It builds up slowly over months.

Experts say that the solution is not only yoga or a holiday. Workplaces need clear workloads, fair pay, managers who listen, and the right to switch off. Employees can also protect themselves: setting boundaries, raising issues early and politely, and asking for help before it's too late.

And if nothing changes? Sometimes the healthiest decision is to resign.

3.2

True or false?

  1. Gallup found that the manager is the biggest factor in team motivation.
  2. Bad managers give lots of positive feedback.
  3. The WHO recognised burnout as a work problem in 2019.
  4. Burnout is the same as feeling tired after a busy week.
  5. According to experts, yoga alone can solve burnout.
3.3

What do you think?

  1. Do you agree that people leave managers, not companies? Give an example.
  2. Have you or someone you know experienced the signs of burnout?
  3. What is the best thing a manager can do for a team?
  4. What boundaries do you set at work?
4

Grammar for speaking

10 min
4.1

Grammar for speaking

Polite requests

Longer = more polite.

Can you...? → Could you...? → Could you possibly...? → I was wondering if you could...

Would you mind + -ing

Asking someone to do something. Answer "No, not at all" = yes, I'll do it.

Would you mind closing the window?

Softening complaints

Use a bit, slightly, I'm afraid, I'm not sure.

The room is a bit noisy. I'm afraid the report isn't quite right.

Notice: I was wondering if you could + verb (past form, but present meaning — it just sounds more polite). Would it be possible to + verb? ✗ Would you mind to close... ✗ I was wondering if you can...

4.2

Choose the right form

  1. Would you mind
    the window?
  2. I was wondering if you
    help me with this.
  3. Could you
    send it today?
  4. Would it be possible
    early on Friday?
  5. I'm afraid the coffee machine
    again.
  6. I'd really appreciate it if you
    give me some feedback.
  7. The room is
    cold. Could we turn the heating on?
  8. Would you mind if I
    ten minutes early?
4.3

Fix the mistake

Each sentence has one mistake. Type the correct words.

  1. Would you mind to help me? →
  2. I was wondering if you can call him. →
  3. Would it be possible leaving early? →
  4. Could you possible check this? →
  5. I'd appreciate if you could help. →
  6. Would you mind to turn off the light? →
4.4

Talk about it

Answer in detail. Act out what you would actually say.

  1. Make three polite requests you might need at your job this week.
  2. Your colleague talks loudly on the phone all day. What would you say to them?
  3. How would you ask your boss for a day off at short notice?
  4. Your manager gives you too much work. How would you raise the issue politely?
  5. How would you politely tell a colleague that their part of the project has mistakes?
  6. What is the most polite request you've ever had to make?
5

Office problems

8 min
5.1

What would you say?

For each problem, decide who you would talk to and what exactly you would say. Act out your words politely. Then say what you would do if nothing changed.

Problem 1

The loud colleague

  • Takes personal calls at their desk
  • Plays music without headphones
  • Eats very smelly lunches
  • You can't concentrate
Problem 2

The micromanager

  • Checks every email you send
  • Asks for updates every hour
  • Changes your work without asking
  • You feel he doesn't trust you
Problem 3

The pay rise

  • You've been here 3 years
  • Your workload has doubled
  • A new colleague earns more than you
  • Your review is next week
5.2

The burnout check

Answer honestly. Then give one piece of advice to someone who is close to burnout.

  1. Do you often feel tired even after the weekend?
  2. Do you check work messages in the evening or on holiday?
  3. When did you last take a real break?
  4. What would you change about your workload if you could?
6

Personal questions

10 min
6.1

Part I: Me

  1. What is the most stressful part of your workload?
  2. Have you ever been fed up with a job? What did you do?
  3. How do you usually give feedback to colleagues?
  4. Do you find it easy to delegate?
  5. Have you ever resigned from a job? Why?
  6. What gets on your nerves at work?
  7. What boundaries would you like to set at work?
  8. Who has been the best manager in your life? Why?
6.2

Part II: Other people

  1. Why do some managers micromanage?
  2. Should colleagues be friends outside work?
  3. Is it OK to talk about your salary with colleagues?
  4. Who should solve conflicts at work: the people involved or the manager?
  5. What makes a workplace toxic?
  6. Are some professions more at risk of burnout?
6.3

Part III: Thinking deeper

  1. Should there be a law that bosses can't contact employees after work hours?
  2. Is it better to quit a bad job or try to change it from inside?
  3. Should employees review their managers?
  4. Is hard work always rewarded?
  5. Why do people stay in jobs they hate?
  6. Can a company be successful and kind at the same time?
7

Roleplay

10 min
7.1

Asking for a pay rise

You

Employee

You have worked hard for three years and want a pay rise. Have the conversation with your manager:
  • explain your achievements and your bigger workload
  • give examples and numbers
  • say what you are asking for, politely and clearly
  • respond calmly if your manager says no
Speak for at least 3 minutes in total. Use polite requests: I was wondering if... · Would it be possible...? · I'd really appreciate it if...
Your teacher

Manager

Is friendly but careful with money, says things like:
  1. The budget is very tight this year.
  2. Everyone wants more money.
  3. What exactly have you done that's special?
  4. Maybe next year?
7.2

The problem colleague

You

Team member

A colleague (your teacher) is causing problems for the team. Talk to them politely but honestly:
  • explain the problem with examples
  • say how it affects you and the team
  • listen to their side
  • agree on a solution and next steps
You do most of the talking. Use: I don't want to complain, but... · I'm a bit concerned that... · Would you mind...? · How about we...?
Your teacher

Colleague

Chooses one role:
  1. Always late with their part of the work
  2. Takes credit for others' ideas
  3. Very negative in every meeting
  4. Talks loudly on the phone all day
8

Debate

7 min
8.1

Agree or disagree?

"It's better to quit a bad job than to try to fix it."

Ideas for

Life is too short. Bad managers rarely change. Your health is more important. There are always other jobs.

Ideas against

Every job has problems; you'll find new ones elsewhere. Quitting can hurt your career. Raising issues politely can really change things. Not everyone can afford to quit.

Round 1: give your real opinion for 1–2 minutes. Round 2: defend the opposite side for 1 minute. Use: I'm afraid I disagree... · I see your point, but... · Would it be fair to say...? · In my experience...

9

Homework

at home

Your homework score

Do all four exercises, then press Check all homework. Correct answers will appear next to your mistakes.

– / 30
H1

Complete with a word

workloadoverworkedunderpaidburnoutmicromanagertook creditresignedboundaries
  1. My has increased a lot this year.
  2. The doctors at this hospital are .
  3. For such a difficult job, she is really .
  4. After two years without holidays, he suffered from .
  5. My boss checks every little thing. She's a .
  6. He for my idea in front of the director!
  7. She because of the toxic atmosphere.
  8. I've set clear : no calls after 7 p.m.
H2

Choose the polite form

  1. Would you mind the door?
  2. I was wondering if you help me.
  3. Could you call me back?
  4. Would it be possible a day off?
  5. I'd really appreciate it if you reply today.
  6. Would you mind if I the window?
  7. The music is loud. Could you turn it down?
  8. I'm there's a problem with my salary.
H3

Correct or incorrect?

Decide if each sentence is grammatically correct.

  1. Would you mind helping me?
  2. Would you mind to wait a moment?
  3. I was wondering if you could check this.
  4. Could you possible send it today?
  5. Would it be possible to leave early?
  6. I'd really appreciate if you help.
  7. I'm afraid the printer isn't working.
H4

Match the two halves

  1. I'm afraid there's a problem
  2. I was wondering if you could
  3. Would you mind
  4. I'm a bit concerned that
  5. I don't want to complain, but
  6. Would it be possible to
  7. I'd really appreciate it if

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