Speaking Boost · B1 · Lesson 12 of 50
Speaking Boost B1 · Block 3: Work and Career

How to answer the hardest interview questions

"Tell me about a time when you..." Learn the STAR method recruiters love, talk about your real experience with confidence, and practise a full job interview.

1

Warm-up

5 min
1.1

Interviews and experience

Answer and give a real example for each one.

  1. Have you ever had a job interview that went really well or really badly?
  2. What is the strangest question you've been asked at an interview?
  3. How many jobs have you had in your life?
  4. What is the most useful skill you have learnt at work?
  5. Do you feel nervous at interviews? What helps?
  6. What would your colleagues say is your biggest strength?
2

Words and phrases

10 min
2.1

New words

For each word or phrase, say one true sentence about your work experience.

2.2

Which word?

Choose the word or phrase that fits.

  1. She has fifteen years of in marketing.
  2. Speaking three languages is a very useful .
  3. In my last job I was all the social media accounts.
  4. Nurses have to very stressful situations.
  5. I've five jobs, but nobody has called me back.
  6. My biggest is that I'm a perfectionist.
  7. He helps everyone and shares his ideas. He's a real .
  8. After only two years, she was to head of department.
2.3

Word partners

Choose the word that goes together, then press Check answers.

  1. to
    a deadline
  2. to work under
  3. to apply
    a job
  4. to
    experience
  5. to be responsible
    a team
  6. to take
    new projects
2.4

Useful phrases

Use each phrase to talk about your real work experience.

  • I've been working as... for...Я працюю ... вже...I've been working as an accountant for six years.
  • I'm currently responsible for...Зараз я відповідаю за...I'm currently responsible for a team of five.
  • One of my main achievements was...Одним з моїх головних досягнень було...One of my main achievements was cutting costs by 20%.
  • I'm good at... / I have experience in...Я добре вмію... / Маю досвід у...I have experience in project management.
  • For example, when I was working at...Наприклад, коли я працював(-ла) у...For example, when I was working at the bank, I...
  • As a result, ...У результаті...As a result, the client signed a new contract.
  • I'd describe my working style as...Я б описав(-ла) свій стиль роботи як...I'd describe my working style as calm and organised.
  • I'm looking for a role where I can...Я шукаю посаду, де я зможу...I'm looking for a role where I can grow.
3

Read and react

8 min
3.1

The STAR method

Read the article. Hover over the dotted words for help.

How to answer the hardest interview questions

"Tell me about a time when you had a difficult client." "Describe a situation when you made a mistake." These are called behavioural questions, and they are now common in interviews all over the world. The idea is simple: the best way to predict how you will act in the future is to look at how you acted in the past.

Many candidates answer these questions badly. They talk in general ("I'm always calm with clients") or they tell a long story with no clear ending. Recruiters recommend a simple structure called STAR.

S is for Situation: where and when did it happen? T is for Task: what was your job or your goal? A is for Action: what exactly did you do? This is the most important part, so say "I", not "we". R is for Result: what happened in the end, and what did you learn? If possible, give a number: "Sales went up by 15%."

A good STAR answer takes about one or two minutes. It sounds like a short story with a beginning, a middle and an end. Experts suggest preparing five or six stories before an interview: a success, a failure, a conflict, a time you led a team, and a time you worked under pressure. One good story can often answer several different questions.

And the result? You sound confident, specific and honest, and the interviewer remembers you.

3.2

True or false?

  1. Behavioural questions ask about your past actions.
  2. Recruiters like general answers like "I'm always calm".
  3. "Action" is the most important part of a STAR answer.
  4. In the Action part you should say "we" as much as possible.
  5. Experts suggest preparing five or six stories before an interview.
3.3

What do you think?

  1. Have you ever answered a question like this at an interview? How did it go?
  2. Which STAR story from your life would you tell about a difficult situation?
  3. Do you think these questions really show who is a good worker?
  4. What is the hardest interview question for you personally?
4

Grammar for speaking

10 min
4.1

Grammar for speaking

Present Perfect Simple

Results, numbers, finished experiences up to now.

I've worked with over 100 clients. I've led three projects.

Present Perfect Continuous

Activities that started in the past and continue now (focus on duration).

I've been working here since 2020. I've been learning Python for a year.

Past Simple for STAR

Stories about a specific time in the past.

In 2022, a client complained. I called him and offered...

Rule of thumb: How many / how much → Present Perfect Simple. How long → often Present Perfect Continuous. I've written five reports today. I've been writing reports all day. State verbs (know, have, be) stay in Simple: I've known my manager for years.

4.2

Choose the right form

  1. I
    here since 2019.
  2. I
    three projects this month.
  3. She
    German for two years, and she still goes to classes.
  4. How many interviews
    this week?
  5. I
    my manager for ten years.
  6. In 2021, I
    a team of eight people.
  7. How long
    in sales?
  8. We
    2,000 units so far.
4.3

Fix the mistake

Each sentence has one mistake. Type the correct words.

  1. I am working here since 2018. →
  2. I have been writing four reports today. →
  3. How long do you work in this company? →
  4. I have been knowing her for years. →
  5. Last year I have been promoted. →
  6. She has been visiting 20 countries. →
4.4

Talk about it

Answer in detail. Use Present Perfect Simple and Continuous, and Past Simple for stories.

  1. How long have you been working in your current job (or studying)? What have you achieved so far?
  2. What new skills have you been learning recently?
  3. How many different jobs have you had? Which one taught you the most?
  4. Tell a STAR story about a time you dealt with a difficult person.
  5. Tell a STAR story about a time you worked under pressure.
  6. What have you been doing to improve your career this year?
5

Interview practice

8 min
5.1

Five classic questions

Answer each question as if you were at a real interview for a job you want. Speak for about one minute each.

Question 1

Tell me about yourself.

  • Who you are professionally
  • Your experience (Present Perfect)
  • Why you're here today
Question 2

What is your biggest weakness?

  • A real weakness
  • What you've been doing to improve it
  • A short example
Question 3

Why should we hire you?

  • Two or three strengths
  • Proof from your experience
  • What you would bring to the team
5.2

STAR stories

Use the STAR structure. Your teacher will check: did you say what YOU did, and what the result was?

  1. Tell me about a time you made a mistake at work. (S-T-A-R)
  2. Describe a situation when you had to learn something very quickly.
  3. Tell me about a time you disagreed with your manager.
  4. Describe your biggest professional achievement.
6

Personal questions

10 min
6.1

Part I: Me

  1. What is your current job, and how long have you been doing it?
  2. What have you been responsible for in your career?
  3. What is the most difficult situation you've dealt with at work?
  4. Have you ever been promoted? How did it happen?
  5. What skills have you gained outside work (hobbies, volunteering, family)?
  6. How do you usually prepare for an interview?
  7. Who has been the best manager you've ever had? Why?
  8. What would you like to learn in the next two years?
6.2

Part II: Other people

  1. What makes a candidate stand out?
  2. Should interviewers ask personal questions (family, age, plans for children)?
  3. Is it OK to lie a little in a job interview?
  4. Who gives better references: managers or colleagues?
  5. What do young people often get wrong at interviews?
  6. Would you hire a friend?
6.3

Part III: Thinking deeper

  1. Is experience more important than education?
  2. Should job interviews be replaced by test days at work?
  3. Can AI choose the best candidates fairly?
  4. Should CVs have photos?
  5. Is it better to stay in one company or change jobs often?
  6. What is more important for a manager: skills or personality?
7

Roleplay

10 min
7.1

The job interview

You

Candidate

You are at a job interview for a job you would really like (real or dream job). Answer the interviewer's questions in detail:
  • present yourself and your experience
  • talk about your strengths and one weakness
  • tell at least two STAR stories
  • ask the interviewer two good questions at the end
Speak for at least 4 minutes in total. Use Present Perfect Simple and Continuous.
Your teacher

Interviewer

Asks typical questions, for example:
  1. Tell me about yourself.
  2. Why are you leaving your current job?
  3. Tell me about a time you failed.
  4. Where do you see yourself in five years?
  5. Do you have any questions for us?
7.2

The reference call

You

Former manager

A company calls you to ask about someone who worked for you (a real colleague, or invented). Give a detailed reference:
  • how long you have known them and what they were responsible for
  • their strengths, with examples
  • one thing they could improve
  • whether you would hire them again
You do most of the talking. Use: She has been working with us since... · He was responsible for... · For example, when... · I'd definitely recommend...
Your teacher

Recruiter

Asks short questions, for example:
  1. How long did they work for you?
  2. How did they deal with stress?
  3. Were they a team player?
  4. Why did they leave?
8

Debate

7 min
8.1

Agree or disagree?

"Experience is more important than a university degree."

Ideas for

You learn the real job by doing it. Many successful people never finished university. Employers want people who can do the work from day one.

Ideas against

A degree shows you can learn, think and finish something difficult. Some jobs (doctor, lawyer, engineer) need deep theory. A degree opens doors to your first job.

Round 1: give your real opinion for 1–2 minutes. Round 2: defend the opposite side for 1 minute. Use: In my experience... · I've been working for... years, and... · That depends on the job. · Let me give you an example from my career...

9

Homework

at home

Your homework score

Do all four exercises, then press Check all homework. Correct answers will appear next to your mistakes.

– / 30
H1

Complete with a word

experienceskillsresponsible fordeal withapplied fordeadlineteam playerpromoted
  1. She has a lot of in teaching adults.
  2. Which do you need for this job?
  3. I'm the company's budget.
  4. How do you angry customers?
  5. I've a job in a bank.
  6. We worked late to meet the .
  7. He always helps others. He's a great .
  8. She was to director last month.
H2

Present Perfect Simple or Continuous?

  1. I here since 2020, and I love it.
  2. She three reports today.
  3. How long English?
  4. I him for years.
  5. We five clients this week.
  6. He for an answer all day.
  7. In 2019 I my own company.
  8. How many jobs so far?
H3

Correct or incorrect?

Decide if each sentence is grammatically correct.

  1. I have been working here for five years.
  2. I am working here since 2015.
  3. She has been finishing three projects today.
  4. How long have you known your boss?
  5. I have been knowing him since school.
  6. Last month I was promoted.
  7. We've sold 500 tickets so far.
H4

Match the two halves

  1. I've been working as a designer
  2. I'm currently responsible for
  3. One of my main achievements was
  4. I have experience in
  5. For example, when I was working at the bank,
  6. As a result,
  7. I'm looking for a role

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