Business English B1 · Lesson 31← Back to Business English
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Section 1 / 8

Warm-up

Lesson 31

Pricing & Quotations

Business English B1Lesson 318 sections55 exercises
1.1

Pricing & Quotations

Today you will learn to ask for and give prices, make quotations and offer discounts. The grammar focus is the first conditional for offers — If you order 500 units, we will give you a 10% discount — together with unless and as long as.
1.2

After this lesson you'll be able to...

  • Use key vocabulary for prices and quotations
  • Ask for and give a price politely
  • Make an offer with the first conditional: If you …, we will …
  • Negotiate a discount and confirm the total
1.3

Get to know each other (3 minutes)

  • When did you last ask for a price at work? What did you ask?
  • Is price the most important thing when you choose a supplier?
  • Do you like it when a seller offers a discount? Why?
  • What is a good price for you: cheap, fair or premium?
1.4

Say it out loud

Make an offer. → If you order 500 units, we will give you a ten per cent discount.

1.5

Fact worth knowing

A quotation is usually valid for a limited time, often 30 days. After that the supplier can change the price. That is why a good quotation always says “valid until …”.
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Section 2 / 8

Vocabulary

2.1

Key vocabulary

2.2

Useful phrases

Could you send me a quotation, please?Чи не могли б ви надіслати мені комерційну пропозицію?
What is the unit price?Яка ціна за одиницю?
Is the price inclusive of VAT?Ціна враховує ПДВ?
If you order 500 units, we will give you a 10% discount.Якщо ви замовите 500 одиниць, ми дамо вам знижку 10%.
The quotation is valid for 30 days.Пропозиція діє 30 днів.
Is the price negotiable?Ціна договірна?
We can offer a competitive price.Ми можемо запропонувати конкурентну ціну.
Delivery is charged separately.Доставка оплачується окремо.
2.3

Try out the new words

Say one sentence with a new word. → …

Say one phrase from the list about your work. → …

2.4

Which word is it?

a document that tells a customer the exact price for a product or service
a document with the prices of all products
a reduction in the normal price
a large order of many units at once
the price of one item
a first payment that shows you will buy
the money you pay for sending the goods
a tax added to the price of goods and services
2.5

Fill in the missing word

Could you send me a ____, please? (a document with a price)
If you order 1,000 units, we will give you a ____. (a lower price)
The ____ price is five euros per item.
Delivery is ____ separately. (we pay for it)
We need a ____ of 20% before we start the work. (a first payment)
2.6

Choose the correct word

Which word means: “to send a bill for goods or services”?
Which word means: “to tell a customer the price of something”?
Which word means: “a price that is as good as or better than others”?
2.7

Translate the phrase

Write each phrase in English.

договірний, такий, що обговорюється
з усіма витратами (включно з податками)
мінімальне замовлення
чинний, дійсний
загальна сума
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Section 3 / 8

Grammar

3.1

The first conditional for offers

If + present simple, will + verbIf you order 500 units, we will give you a discount. Use it for real offers and promises in the future.
Either order is possibleWe will give you a discount if you order 500 units. No comma when the if-clause comes second.
Never will after ifWrong: If you will order … Right: If you order …
unless = if … notUnless you order today, the price will go up. = If you do not order today, …
as long as / provided thatWe can lower the price as long as you pay in advance. It means “only if”.
3.2

Which sentence is correct?

Choose the correct sentence:
Choose the correct sentence:
Choose the correct sentence:
3.3

Complete with the correct word

If you ____ 500 units, we will give you a discount. (order/will order)
We will lower the price if you ____ a bigger order. (make/will make)
____ you pay today, the price will go up. (Unless/If)
We will deliver on Friday as long ____ you confirm the order. (as/if)
If the price is too high, we ____ look for another supplier. (will/are)
3.4

Rewrite it

Make an offer with the first conditional. Several answers are possible.

Offer a discount for an order of 500 units.
Offer free delivery for an order over 1,000 euros.
Say you will keep the price if they pay in advance.
3.5

Correcting mistakes

Each sentence has one mistake. Write the correct sentence.

If you will order today, we will give you a discount.
Unless you do not pay, we will send the goods.
We deliver on Monday if you will confirm the order.
3.6

Put the words in order

Put the words in the right order and write the full sentence.

order / if / 500 / you / units / will / we / a / give / discount / you
price / if / the / is / negotiable / will / we / accept / it
pay / unless / deposit / you / a / start / not / will / we
3.7

Say it about your own work

Make one real offer to a client or colleague. → If you …, we will …

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Section 4 / 8

Reading

4.1

Read: a quotation email

Subject: Quotation for 500 office chairs

Dear Mr Evans,

Thank you for your enquiry. I am pleased to send you our quotation for 500 office chairs, model Comfort 2.

The unit price is 48 euros. The total price is 24,000 euros, exclusive of VAT. Delivery to your warehouse costs 600 euros.

If you order before 15 March, we will give you a 5% discount. We can also deliver free of charge if you increase the order to 800 chairs.

The quotation is valid for 30 days. We need a 20% deposit when you confirm the order.

Please let me know if you have any questions.

Kind regards, Laura Hill, Sales Manager

4.2

True or false?

The unit price is 48 euros.
True.
The total price includes VAT.
False — it is exclusive of VAT.
Mr Evans gets a discount if he orders before 15 March.
True.
Delivery is always free.
False — it costs 600 euros unless he orders 800 chairs.
The quotation is valid for one year.
False — it is valid for 30 days.
4.3

Answer the questions

How many chairs does the customer want?
500 chairs.
How much is the total price?
24,000 euros, without VAT.
When will Mr Evans get a 5% discount?
If he orders before 15 March.
How much deposit do they need?
20%.
4.4

Find the key language

Write the word (or phrase) from the text.

A word for the price of one item:
A sentence with a conditional offer:
A word meaning “not including tax”:
4.5

Fill in from the text

The total price is 24,000 euros, ____ of VAT.
Delivery to the warehouse costs ____ euros.
The customer gets a 5% ____ if he orders before 15 March.
The ____ is valid for 30 days.
They need a 20% ____ when the customer confirms the order.
4.6

Why is this a good text?

This is a good quotation because it …
The email is polite because it …
4.7

Your own opinion

  • Is the discount in the email generous? Why or why not?
  • What would you ask Laura before you accept?
  • What details do you usually want in a quotation?
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Section 5 / 8

Practice

5.1

Picture the situation

💬 🏷️ 🤝 🧾

Ask → Quote → Negotiate → Confirm. A good quotation shows the price, the conditions and the date it is valid until.

5.2

Match the phrase to its function

Could you send me a quotation, please?
If you order 500 units, we will give you a discount.
Is the price negotiable?
The quotation is valid for 30 days.
Delivery is charged separately.
5.3

Put the words in order

Put the words in the right order and write the full sentence.

order / if / you / today / we / will / deliver / tomorrow
is / the / price / VAT / of / inclusive
send / could / quotation / you / me / a / please
5.4

Fill in the missing phrase

Could you send me a ____, please? (price document)
If you order today, we ____ give you a discount. (will)
Is the price ____ of VAT? (inclusive)
The quotation is ____ for 30 days. (valid)
Delivery is charged ____. (separately)
5.5

Say it in your own words

Write one sentence. Several answers are possible.

Ask a supplier for the unit price.
Say the price is valid for two weeks.
5.6

Translate into English

Write each sentence in English. Several answers are possible.

Чи ціна враховує ПДВ?
Якщо ви замовите сьогодні, ми дамо вам знижку.
Ціна договірна.
5.7

A useful tip

Always ask: “Is the price inclusive of VAT and delivery?” These two costs are the most common surprise in a quotation. Also write down the date until which the price is valid.
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Section 6 / 8

Speaking

6.1

How to use this section

Your tutor plays a supplier or a customer. Ask for prices, make offers and negotiate. Use If you …, we will … / unless / as long as.

6.2

Asking for a quotation

SCENARIO 1

Task: you need 200 laptops. Ask a supplier for a quotation.

Starter: "Good morning. We need 200 laptops. Could you send me a quotation, please?"

6.3

Checking the details

SCENARIO 2

Task: ask about VAT, delivery and the deadline.

Starter: "Is the price inclusive of VAT? And how much is the delivery? How long is the quotation valid?"

6.4

Making an offer

SCENARIO 3

Task: offer a discount for a big order.

Starter: "If you order 500 units, we will give you a ten per cent discount."

6.5

Asking for a discount

SCENARIO 4

Task: the price is too high. Ask politely for a lower price.

Starter: "I am afraid the price is a little high for us. Is it negotiable? If we order 300, could you offer a discount?"

6.6

Setting a condition

SCENARIO 5

Task: offer free delivery, but with a condition.

Starter: "We can deliver free of charge as long as you pay a 20% deposit."

6.7

Refusing an offer

SCENARIO 6

Task: the price is still too high. Say no politely.

Starter: "Thank you for the offer, but unless the price comes down, we will have to look for another supplier."

6.8

Confirming the order

SCENARIO 7

Task: agree on the final price and confirm the order.

Starter: "So the total is 24,000 euros, exclusive of VAT, with delivery on 10 April. We will send you the order today."

6.9

Full conversation — no stops

FULL RUN-THROUGH

With your tutor, run through a short negotiation: ask for a price, check the details, make a conditional offer, ask for a discount and confirm the order — entirely in English.

6.10

Let's talk — reflection

  • Is it difficult for you to talk about money?
  • Which conditional offer would you use most at work?
  • What do you think of discounts for large orders?
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Section 7 / 8

Cool down

7.1

Now I can...

  • Use key vocabulary for prices and quotations
  • Ask for and give a price politely
  • Make an offer with the first conditional: If you …, we will …
  • Negotiate a discount and confirm the total
7.2

Quick self-check

How do we form the first conditional?
If + present simple, will + verb.
What does “unless” mean?
If … not.
What is a quotation?
A document with the exact price for goods or services.
7.3

One more thing before you go

Tell your tutor one offer you can make to a customer. → If you …, we will …

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Section 8 / 8

Homework

8.1

Words to remember

a quotationкомерційна пропозиція, розрахунок вартості
a price listпрайс-лист
a discountзнижка
a bulk orderгуртове замовлення, велике замовлення
a unit priceціна за одиницю
a depositаванс, завдаток
a delivery chargeвартість доставки
VATПДВ
8.2

Fill in the missing word

“комерційна пропозиція, розрахунок вартості” in English: ____
“прайс-лист” in English: ____
“знижка” in English: ____
“гуртове замовлення, велике замовлення” in English: ____
“ціна за одиницю” in English: ____
8.3

Choose the correct form

If you ____ today, we will give you a discount.
We will lower the price ____ you pay in advance.
____ you pay the deposit, we will not start the work.
8.4

Open the brackets

If you ____ (order) 500 units, we will give you a discount.
We ____ (deliver) on Monday if you confirm today.
Unless the price ____ (come) down, we will go to another supplier.
If the goods ____ (arrive) late, we will call you.
8.5

Correct the mistake

Each sentence has one mistake. Write the correct sentence.

If you will order today, we will deliver tomorrow.
Unless you do not pay, we will not start.
We give you a discount if you order today will.
8.6

Translate the phrase

Write each phrase in English. Several answers are possible.

комерційна пропозиція
знижка за велике замовлення
Ціна діє 30 днів.
8.7

Write it yourself

Write a short quotation email (6–8 sentences) for a product or service. Include the unit price, the total, a conditional offer (If you …, we will …) and the date until which it is valid.

8.8

Practise out loud

Say your offer aloud as if you were talking to a customer on the phone.

8.9

Read aloud

Read the text “a quotation email” aloud twice before the next lesson.

Tick what you have done
  • 8.7 I did the writing task
  • 8.8 I practised out loud
  • 8.9 I read the text aloud twice

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